AirMax Return Policy
We do not offer a refund or exchange for products purchased more than 30 days ago.
To be eligible for a return, the item must be unused, in new condition, and in its original packaging. However, returns are reviewed on a case by case basis and are subject to a 30% restocking fee and the shipping costs and arrangements are the responsibility of the customer. Please note: If a customer orders a quantity of one filter, it is not eligible for return.
Any shipping damage must be noted upon receipt and promptly reported to the freight carrier. All freight damage claims must be filed by the customer or receiver. Damaged items must be reported within 30 days of delivery to be considered for replacement. Failure to notify the freight carrier and AirMax in a timely manner may result in the claim being denied.
The customer will be responsible for paying for the shipping costs on returned items.
Contact us today with any questions or concerns.